Overview
We offer full refunds on unused merchandise returned in the same condition you received it within 30 days of purchase. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
- Gift cards
- Downloadable software products, like patterns
- Partially used skeins of yarn
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 15 days.
Exchanges
If your item is defective or damaged we are happy to exchange it for the same item, send us an email at [email protected] and send your item to: 6487 Skyridge Dr. NE, Belmont, MI 49306.
Shipping returns
To return your product, you should mail your product to: 6487 Skyridge Dr. NE, Belmont, MI 49306.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Need help?
Contact us at [email protected] for questions related to refunds and returns.